Subscription & billing policy

Plans and limits

BUUKUS PMS is offered in packages. Each package lists the features it includes and its limits: the maximum number of rooms and the maximum number of user accounts. Room types (for example “Standard” or “Deluxe”) are not limited by package, up to a platform-wide maximum of 100 per organization. If you reach a limit you can upgrade or contact us for a larger arrangement. Limits are enforced by the system when you add rooms or users.

Free trial

New workspaces start with a 14-day free trial. No card is needed. At the end of the trial the workspace is paused until a subscription payment is made; your data is kept for the retention period below.

Prices and currencies

Prices are shown in your local currency where available and are set explicitly for each currency (we do not apply silent exchange rates). Taxes may be added where the law requires.

Payment and renewal

The first payment covers a full year. After that, renewal may be annual or, where offered, monthly. We email you before a subscription expires. If a renewal payment fails, the workspace enters a grace period of a few days before access is paused.

Invoices

BUUKUS issues invoices for subscription payments, onboarding or services, and commission on escrowed bookings. Invoices are emailed and listed under Plan & billing in PMS. Payment terms are shown on each invoice.

Changing or cancelling

You can upgrade at any time and the new features apply immediately. Downgrades take effect at the next renewal and require that your data fits the new plan’s limits. You can cancel renewal at any time; refunds for unused periods are given only where the law requires or where we have agreed so in writing.

Suspension and deletion

We may suspend a workspace for non-payment or breach of our terms. You can export your data at any time and request deletion; deleted data is permanently removed after the retention period shown in our security policy.

Contact

Billing questions: support@buukus.com.