Question 1

Is it a PMS?

Accepted Answer

It starts where a PMS does — reservations, rooms, guests — and goes further: POS, inventory, finance, HR, events and distribution run in the same system, so every operation is visible and accountable.

Question 2

What happens when the internet goes down?

Accepted Answer

You keep working. PMS stores what it needs on the device, queues bookings, check-ins, charges and payments, and syncs them automatically and in order when the connection returns — with protection against double-posting.

Question 3

Do I install anything?

Accepted Answer

No. PMS runs in the browser and also ships as a desktop app for Windows and macOS (download it on the PMS download page). Both update automatically. Housekeeping staff can use it on their phones, and guests use the web guest portal — no app to install.

Question 4

How do guests pay?

Accepted Answer

On your own website through our booking widgets, or in the guest app, using Paystack or Flutterwave. Funds settle into your own gateway account in your property's currency. At the desk you can take cash, card and transfer.

Question 5

Can I use my existing hotel website?

Accepted Answer

Yes. Paste one script tag and add elements like and . They inherit your colours and work on any site builder.

Question 6

Which currencies are supported?

Accepted Answer

Plans are priced in several currencies and shown in yours automatically. Each property chooses the currency its rooms and services are sold in.

Question 7

What is the minimum property size?

Accepted Answer

Plans are designed for properties of 10 rooms and above. Multi-property groups receive a tailored quotation.

Question 8

Is there a trial?

Accepted Answer

Yes — no card required. You can subscribe at any time by card or transfer through Paystack or Flutterwave.

Question 9

Who owns my data?

Accepted Answer

You do. Export everything for your organization at any time, or request permanent deletion.

Question 10

Which channels and hardware are supported?

Accepted Answer

Channel connections to global OTAs and Nigerian channels, and smart-lock encoding, are rolling out with partner onboarding. You can connect through a certified channel manager or lock-vendor bridge today. Ask us for the current status of the integrations you need.

Questions, answered.

Still have questions?